Frequently Asked Questions

App Information

How do I register without downloading the app?

There’s not a way to register without the app yet, but this feature is coming soon! Stay tuned, fam!

Why can't I order a drink through the app?

Unfortunately, our app does not have that feature. We’re working on it, though! We’re always happy to take your order or help you find your drink in person!

How do I pay through the app?

All you need to do is load up your Dutch Pass™ with any balances from Dutch Bros™ gift cards, or add money directly from your credit or debit card. Then, present your pass to your broista — once they scan, you’re good to go!

Are you still accepting stamp cards?

As of March 31, 2021 we are no longer accepting stamp cards.

Can I transfer my stamps to my point balance on the app?

Afraid not! As of March 31, 2021 we are no longer accepting stamp cards.

I still have questions about the app!

Feel free to reach out to [email protected]!

What's the difference between points and rewards?

Points add up when you make purchases at our shops, and when you reach a certain number of points, we’ll pass along our thanks with a reward, which is usually a free drink!

Why don’t I get my first drink free? / Why do I need the app?

We hear you- it’s a change, but we think it’s worth it! The Dutch Bros app is definitely the place to get hooked up. We have so many good deals there, we want all our customers to be able to take advantage of it!

Do points expire?

Points can expire, but only if there hasn’t been any activity in your account for at least one year. For details, check out the full terms and conditions: https://dutchbros.com/terms-of-service

Why do I need the app for my birthday drink?

The app is the best way to get all sorts of rewards- including the birthday and half birthday drinks! It’s best to sign up for that if you can. If not, just talk to your broista!

Do rewards expire?

Rewards do expire within a certain time frame depending upon the reward. We’ll give you a heads up through the app if that’s the case, so just be sure to check in often.

Can I just show my ID for a free birthday drink?

Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!

Will I be notified if points or rewards are expiring?

Yep! We’ll give you a heads-up in your app notifications if you’re in danger of losing any points or rewards. Check in often, though, so you don’t miss out!

How do I redeem my birthday drink on the app?

Scan your Dutch Pass (on your Dutch Bros app) and let your broista know you want to redeem your birthday drink!

Do I earn points if I'm buying my drink with a gift card?

Yes! Even more reason to use those gift cards.

My birthday is coming up, why isn’t it showing up on my app?

Happy early birthday friend! Your birthday drink will pop up on your app on the day of your birthday. We’re so stoked to celebrate with you!

Can I earn points buying gift cards?

Points can only be earned on purchases at our shops. Points can’t be earned on gift cards, online purchases, taxes, tips or charity donations.

Why am I not getting the same promotions as other customers?

Just like we customize your drink, we customize your Dutch Bros app experience! No worries- our app is going to be offering lots of rad in-app promotions for you to earn points and score rewards!

Can I redeem my rewards to buy your coffee online?

Rewards are redeemable for drinks or food items only, and those are served up at our shops, so we’ll see you there!

What do I get when I download the Dutch Bros app?

When you create your account, you get 125 bonus points - halfway to your first free drink!

Can I still get points if I forgot my phone?

We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases.

Why can’t I download the app?

Most likely your device isn’t compatible with the Dutch Bros app. We are working on a feature for customers to sign up online. Stay tuned!

How old do you have to be to download the app?

You must be 13 years or older to use this app.

I’m missing points from my last visit, how do I get them?

We’re sorry to hear that you didn’t get points for your last visit! Feel free to shoot us an email at feedback@dutchbros.com and we will be happy to get this straightened out for you!

How do I download the app?

Go to your app store of choice - App Store (iOS/Apple) or the Google Play Store, search for Dutch Bros and select Dutch Bros.

How do I earn points?

It’s easy! Earn 5 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!

How many points do I need for a reward?

It depends on the reward you want! A medium drink is free with 250 points, and any other drink uses 325 points.

Become a Broista

What's the age requirement to work at a Dutch Bros?

Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!

How Do I Apply For A Position At A Location That’s Already Open?

All our shops are locally operated and conduct their own hiring process. Swing by your local shop with your application and speak directly with local management. They will guide you in the next steps in your area!

What Are The Requirements To Be A Broista?

We’re looking for team players with positive attitudes and a sense of urgency. If you embody our core values of speed, quality and service, we want to get to know you!

Where Can I Get An Application?

How do I apply for a job at a shop?

We’re stoked you want to be part of the Dutch Bros team! All our locations are locally operated and conduct their own hiring. Please feel free to drop off an application and resume to any of the stands where you’d like to work. Check to see when the hiring manager will be working, so you can personally introduce yourself!.

 

If you have any other questions about hiring, or would like to follow up on your application, please don't hesitate to ask the broistas at your local stand.

Employment Application - Dutch Bros Coffee

When Will I Know If I Got The Position?

We appreciate your enthusiasm for the company! Since all shops are locally operated, we can’t give you a specific timeline. Once local management reviews all applications, applicants who made it to the next round will be contacted. For all HQ positions, once the job posting has closed, a representative from our Human Resources team will contact all applicants.

How do I apply to a shop that hasn’t opened yet?

We’re so excited you want to join your local Dutch Bros crew! To apply, go to www.dutchbros.com/apply, search for your local stand and complete the application. If the stand isn’t listed yet, keep an eye on the website for updates.

Can I apply more than once?

You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!

What do I do after I applied online? And how do I follow up on my application?

We appreciate your interest in joining the DB fam! Once you’ve submitted an application, we encourage you to stop by the shop regularly to check in with local management!

Discounts & Promotions

How can I sign up for the text club?

We're stoked you want to join our text club! Because our shops are locally operated, the text code will vary. Feel free to ask your local broista or shoot us an email at [email protected] and we'll be happy to get you set up! Terms and conditions may be viewed here.

Do you accept coupons from other companies?

We aren’t accepting coupons from other companies, but we’re stoked to offer deals throughout the year. Be sure to download the app and follow social media so you know when something special is coming up!

You used to take my coupons! Why can’t you take it now?

We get it! We love a coupon, which is why we’ve created our app! There are so many awesome deals there, we switched up our coupon policy. We hope you understand!

Does my local shop offer a mug discount?

Yes! Bring your reusable Dutch Bros mug to any location for 25¢ off!

Does my local shop offer any Military and/or First Responder discounts?

Since each shop is locally operated, discounts will vary. Feel free to swing by your local shop to see if they offer any discounts. Thank you for your service!

My local shop is opening soon. Will there be any promotions or specials?

We can’t wait to serve your community! Because our shops are locally operated, specials and promotions can vary. The best way to stay ‘in the know’ is to sign up for our text program. Feel free to shoot us an email at [email protected] and we can help you get signed up!

Donations

Does Dutch Bros offer donations?

We love to give back to the communities we’re in! Since each location is locally operated, all requests are handled locally by the management in your area. Please feel free to contact our Customer Experience team at [email protected] or (541) 955-4700. Please let us know where your local shop is so we can help get your request to the right people! https://www.dutchbros.com/public/downloads/Donation_Request.pdf

Drink & Nutrition Information

Do you have energy drinks?

Yes! Our Blue Rebel Energy Drink is exclusive to Dutch Bros. It can be infused with any flavor and can be served straight from the can, over ice or blended!

What is the difference between a frost and a freeze?

A Dutch Frost is our take on a classic shake. A Dutch Freeze is a blended espresso drink!

What plant based milks do you offer?

All locations offer oat, almond and coconut milk.

What drinks are caffeine-free?

Some of our favorite non-caffeinated options include our Dutch Cocoa, Dutch Frost, Smoothies, Dutch Soda and Lemonade. Click the list below for our full menu https://www.dutchbros.com/menu/

How do I submit a drink idea?

We love hearing drink ideas! Please send your idea to [email protected].

What drinks have caffeine?

We offer several caffeinated options to fuel your day- try a classic espresso drinks(mocha, latte, breve), Cold Brew, Dutch Freeze, Americano, Blue Rebel Energy Drink and or one of our black or green teas. Check out our menu for a full list!

https://www.dutchbros.com/menu/

What flavors do you offer?

Flavors offered at most locations include:

almond (orgeat), almond roca, banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, gingerbread, hazelnut, irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, raspberry, red velvet, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.


Seasonally available options include pumpkin pie sauce, peppermint and lavender. For more information about our menu, please visit https://www.dutchbros.com/menu/

Can I customize my drink?

Yes, our broistas are always happy to make any drink the way you’d like!

What drinks can be made sugar free?

All of our classic menu drinks (Kicker, 911, Annihilator, Caramelizer, Cocomo, White Mocha, Double Chocolate Mocha, Double Torture) can be made sugar free! We are also happy to handcraft a specialty sugar free drink for you. Our sugar free flavors include white chocolate, chocolate, caramel, vanilla, chocolate, macadamia nut, hazelnut, irish cream, peppermint, coconut, raspberry, peach and strawberry.

What are your dairy free/vegan options?

Our drinks are great dairy-free! We can make them with any of our plant based milks, including oat, almond and coconut. If you’re vegan and your diet allows for cane sugar, most of our products will work for you. Feel free to send us your favorite drink and we’re happy to provide specific nutrition information.

 

Products that are NOT dairy-free are listed below for your reference.

2% Milk

Almond Roca Syrup

Caramel Sauce

Chocolate Chip Muffin Top

Dutch Chocolate Blend Milk

Egg Nog (Seasonal)

Freeze Mix (Whole Milk)

Granola Nut Bar

Ice Cream Mix

Kick Me Mix

Lemon Poppyseed Muffin Top

Nonfat Milk

Orange Cranberry Muffin Top

Pumpkin Pie Sauce (Seasonal)

Soft Top

Sugar Free Caramel Sauce

Sugar Free White Chocolate Sauce

White Chocolate Sauce

Whipped Cream

How do I find your secret menu?

Secret? Not so much. We love to share everything we have to offer- you can find our menu on our website at dutchbros.com/menu.

Do you offer bulk coffee?

We offer “Dutch-to-Go,” which is a 96 ounce insulated container filled with the drink of your choice. Our Dutch-to-Go menu includes all of our classic drinks, Americanos and hot chocolate. Please feel free to go by your local shop to order a Dutch-to-Go. Heads up- most locations require at least 48 hours notice.

What are your smoothies made of?

We handcraft our smoothies using Torani real fruit smoothie concentrate mix. Ask your local broista if they add ice cream mix to your smoothie!

Is it possible to order a “cold pour” drink?

Yes! Our iced drinks are handcrafted with the same recipe as our hot drinks. While we charge hot drink prices, we put cold drinks in a larger cup to accommodate the ice. If you order an iced drink as a cold pour, you’ll be charged for a blended drink as it does require quite a bit more product. You can request your drink to be made "light ice" and our Broista will be happy to top it off at no additional charge!

What are your potential allergens for milk, soy, tree nuts, wheat, egg, and soy?

Below is a list of potential allergens for dairy, gluten, nut, egg and soy sensitive customers:

 

Milk:

2% Milk

Almond Roca Syrup

Caramel Sauce

Chocolate Chip Muffin Top

Dutch Chocolate Blend Milk

Egg Nog (Seasonal)

Freeze Mix (Whole Milk)

Granola Nut Bar

Ice Cream Mix

Kick Me Mix

Lemon Poppyseed Muffin Top

Nonfat Milk

Orange Cranberry Muffin Top

Pumpkin Pie Sauce (Seasonal)

Soft Top

Sugar Free Caramel Sauce

Sugar Free White Chocolate Sauce

White Chocolate Sauce

Whipped Cream

 

Soy:

Chocolate Chip Muffin Top Confetti Sprinkles

Granola Nut Bar

Lemon Poppyseed Muffin Top Orange Cranberry Muffin Top Soft Top

Soy Milk

Sugar Free Caramel Sauce Sugar Free White Chocolate Sauce

 

Tree Nuts:

Almond Milk

Chocolate Chip Muffin Top

Cinnamon Sprinkles

Classic Hazelnut Syrup

Coconut Milk

Coconut Syrup

Granola Nut Bar

Lemon Poppyseed Muffin Top

Orange Cranberry Muffin Top

Sugar Free Coconut Syrup

Sugar Free Hazelnut Syrup

Nutmeg Sprinkles

Peppermint Sprinkles (Seasonal)

Irish Cream Syrup (Coconut)

Sugar Free Irish Cream Syrup (Coconut)

Almond Roca Syrup (Coconut)

 

Wheat:

Chocolate Chip Muffin Top

Granola Nut Bar

Lemon Poppyseed Muffin Top

Orange Cranberry Muffin Top

Peppermint Sprinkles (Seasonal)

 

Eggs:

Egg Nog (Seasonal)

Chocolate Chip Muffin Top

Lemon Poppyseed Muffin Top

Orange Cranberry Muffin Top

Granola Nut Bar

 

For more detailed information regarding allergens, please e-mail

[email protected].

 

The allergen information provided is based on Dutch Bros Coffee’s standard food and beverage products using allergen information available from ingredient manufacturers or suppliers. However, variations in allergens may occur without notice due to changes in ingredient formulation or substitution, regional or seasonal differences, differences in product assembly, or other factors. In addition, please be aware that during normal operations ingredients may come in direct contact with shared preparation areas, equipment, utensils, and instances of contact with allergen-containing ingredients. Accordingly, we are unable to guarantee that all Dutch Bros Coffee products are free of allergens.

What drinks are keto friendly?

Our drinks have several ingredients that could be a good fit for some of the popular diets. Tell your Broista what you’re looking for and they’ll be happy to hook you up with a drink that meets your needs!

What sugar free flavors do you offer?

Our sugar free flavors include: white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What kids drinks do you offer?

Kiddos love our Not-so-Hots, Dutch Sodas, Dutch Frosts and Smoothies! https://www.dutchbros.com/menu/

Do your shops offer drip coffee?

We don't offer drip coffee at our drive-thrus, but we handcraft our Americanos! They’re made with our private reserve espresso and hot water and every shot is pulled fresh using La Marzocco machines.

Employment & Student Requests

How do I franchise?

Thank you for your interest! Dutch Bros Coffee no longer offers the option to franchise. Moving forward, all locations are company-owned and regional operator positions are offered exclusively to those within the company, who have shown outstanding employment history and exemplify the culture.

Location Information

What's the phone number for my local Dutch Bros shop?

Our shops don’t have phones- we'd rather speak with you face-to-face at the window! If you need to reach us for any reason, please contact our Customer Experience team at 541-955-4700. We’ll be happy to help you!

What are your hours?

Our business hours vary by location. For more information, please visit dutchbros.com/locations.

Will Dutch Bros come to my city?

We have a plan that involves strategic, healthy growth, including having 800 locations by 2023. We can’t say for sure, but we definitely hope we get to serve you one day!

Media Request

How do I submit a media request?

For the latest from Dutch Bros, visit News & Events.

Most Asked

What's Cold Brew?

Our Cold Brew is crafted using our private reserve three-bean blend and cold water. It has a higher amount of caffeine compared to our classics and is less acidic.

We also offer nitrogen infused Cold Brew that has even more caffeine than our Cold Brew and offers a smooth finish.

Dutch Bros Cold Brew can be enjoyed toasted or over ice.

Do I get a free drink on my birthday?

Download the Dutch Bros app to start earning points, snag rewards and receive a free drink on your birthday! If you don’t have the app, let your broista know!

What's the closest Dutch Bros to me?

For stand location and hours, please visit dutchbros.com/locations

Where do you source your coffee beans?

Our Private Reserve is a three-bean blend made of 100 percent Arabica beans from Brazil, Colombia and El Salvador. Read more about it here:

https://www.dutchbros.com/coffee/#private-reserve

What is the Dutch Bros Foundation?

Dutch Bros established the Dutch Bros Foundation to actively engage its communities through giving and action. The Dutch Bros Foundation supports programs and projects that build deeper connections through engagement in three core areas: Youth, Health and Origins.

My drink wasn’t made right!

Our drinks are guaranteed to satisfy! Any time you get a drink you aren’t happy with, please swing by the shop you visited and so we can make you a new drink! (Don't worry, it's on us!) If you aren’t able to get back to the shop, shoot us an email at [email protected] and we’ll get you taken care of!

Where can I find Dutch Bros stickers?

We offer a free sticker of the month with every drink purchased on the first day of every month! We’re no longer selling stickers online, however you’ll get one for free with every online purchase.

Online Shop

When will I receive the gift card I ordered online?

We offer free standard shipping on gift card orders, which means it can take up to 7-10 business days to receive your order. If you need your gift card faster, please select USPS Priority or UPS Ground during checkout!

Why didn't I receive an email confirmation for my online order?

If you didn't receive a confirmation email after placing your order, please check your “spam” folder. If you can’t find it, no worries! Reach out to us at [email protected] and we’ll get you taken care of!

Can I reload my gift card online?

We aren’t able to load gift cards on our website, but you can head to any of our locations and the broistas can get you taken care of!

How long does it take to receive my package?

That depends on the shipping service you selected when you checked out. It takes us one business day to process your order, then it typically takes 2-3 business days for your package to ship. There are some exceptions- for example, gift cards can take 7-10 business days to arrive.

 

Please note, once an order leaves our warehouse you'll receive an email with a tracking number. At that point, you can contact UPS or USPS for information on your package.

Do you keep my card information on file?

Your private information stays private! We don’t store card information and we’re only able to see the last four digits of your card number for any transaction. If you have any additional questions, please feel free to reach out to our customer experience team at shop@dutchbros.com.

Can I get coffee sent to me automatically on a schedule?

We’d love to have you join our coffee subscription service! It’s super easy! All you have to do is go to shop.dutchbros.com, choose your coffee, then click “sign up & save.”

How can I track my package?

We'll send you an email that includes a tracking number once your order has left our warehouse. This will allow you to follow your package through transit to its destination. If you haven’t received this email, please contact our customer experience team at [email protected].

How do I sign up for a coffee subscription?

We’re stoked you want Dutch Bros on the regular! Just click “sign up & save” when you buy your coffee online at shop.dutchbros.com- that will walk you through signing up!

How do I check my gift card balance?

Do you ship internationally?

We aren't able to offer international shipping at this time, however that may change in the future. Check out shop.dutchbros.com for any updates!

How long does a refund take to process back to my bank account?

Refunds can take 3-5 business days to be transferred back into your account. If you do not see a refund after the 5th business day, please contact your bank.

What is a coffee subscription?

Our coffee subscription allows you to schedule an automatic delivery based on your frequency preference. Signing up for our subscription will also save you 10% on your order!

What's your returns policy?

Not satisfied with your order? We got your back.

Email [email protected], include your name and order number, and we’ll be happy to make things right!

Do you offer free shipping?

Yes, we offer free shipping on orders over $60! Shop our drinkware and coffee at shop.dutchbros.com.

Can I purchase your white coffee?

Our white coffee is available for purchase over the phone! If you’re interested, please give us a call at 541-474-5549 and we’ll be more than happy to help you out!

Do you sell coffee and drinkware at your shops?

At this time, coffee by the pound and drinkware can be purchased at shop.dutchbros.com.

Can I purchase Rebels and/or Cold Brew and have it shipped?

We are unable to ship our Rebel or Cold Brew cans, but our shops are sometimes able to accommodate bulk purchases of these items. We encourage you to check directly with your local shop to see what’s available!

Can I use my gift card to purchase items from shop.dutchbros.com?

Yes! You can definitely use your gift card for your online order, however we aren't able to accept it as payment on shop.dutchbros.com. If you'd like to pay for your order with a gift card, give us a call and we will place your order over the phone!

541-474-5549

Do you guarantee your mugs?

We have your back! Our Dutch Bros mugs have a lifetime warranty against damage- that means we can replace your mug if it’s defective or flawed. You’re welcome to bring your mug back to any stand so your local broista can switch it out for a new one. If they no longer have your mug in stock, they can exchange it for a new mug in a similar style.

If you need a replacement lid, email a description or picture of the mug to [email protected] and we can check our inventory to see if we have a replacement available!

Payments

What forms of payments do you accept?

We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Samsung Pay, Google Pay, Venmo, and PayPal!

Be sure to check with your local shop to see if they accept personal checks!

Problem with My Visit

How can I share feedback about my visit?

We love to hear from our customers! Please shoot us an email at [email protected] or call (541) 955-4700.

Shop Information

Does my local shop have a walk up window?

Many of our walk-up windows are closed to support social distancing. To continue serving all of our customers, we’ve allowed them access through the drive-thru lanes. We want to assure you our broistas and runners are trained to help with this process.

Does my local shop have inside seating?

Due to COVID restrictions, our coffeehouses may not allow inside seating. Thank you for understanding!

Is my local stand open on holidays?

Our website locations pages will reflect any holiday related modified hours or closures. https://www.dutchbros.com/locations/

Where can I buy db cups?

All of our shops have DB Cups available for purchase. You can also shop our website, https://shop.dutchbros.com/collections/coffee

Do you deliver?

While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!

Can I place my drink order over the phone?

We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you- we'll get your favorite drink to you as quickly as possible!

Where can I buy gift cards?

Gift cards are available at any of our locations, as well as on our website! https://shop.dutchbros.com/products/dutch-bros-coffee-gift-card

I was double charged/charged the incorrect amount!

We’re so sorry about that- thank you for letting us get that straightened out for you! Please shoot us an email at [email protected] so we can get that taken care of!

Student Requests

How do I get information for my school research projects/ business reports?

We love to help out when we can! Feel free to reach out to [email protected] with any questions and we’ll see if we can get you some answers!

Do you offer scholarships?

While we currently do not offer scholarships, many of our givebacks support local schools!

Work at HQ

Where Is Headquarters?

Grants Pass, Oregon! That’s where Dutch Bros began in 1992.

I submitted my application but haven't heard back. What is the status of my application?

It’s our goal to get back to you as quickly as possible. If you haven’t heard back from us in a timely manner, please reach out to [email protected].

How do I apply for a job at HQ?

Any job openings at HQ can be found here!

Internships

Do you help cover any relocation expenses?

No, not at this time.

What if I want to become a permanent, full-time employee once I’m done?

If the department is hiring for a full-time employee when your internship is done, we encourage you to apply!

What is Grants Pass like?

Grants Pass is located in southern Oregon, a beautiful area known for its climate. It’s an area perfect for anyone who loves the outdoors. You can hike, raft, rock climb, surf, snowboard or enjoy a relaxing day at one of the many local vineyards! There are incredible local restaurants downtown, with great food and ambiance. Be sure to check out http://www.travelgrantspass.com/ for more information about Grants Pass!

Do I have to drink coffee?

No! We also have teas, italian sodas, energy drinks and smoothies. We're confident you'll find a DB drink to love!

Do you offer remote internships?

Remote opportunities vary based on the position you’re applying for.

Is music always playing?

Oh, yeah!

What if I missed the deadline?

Due to the amount of applications we receive, we can’t accept applications outside of our deadlines. If there’s another time you’re able to apply, and a position is available, we encourage you to submit your information then.

What are the requirements to apply?

If candidates meet requirements and are equally qualified, priority is given to broistas who are students.

Is housing provided if I don’t live locally?

At this time, housing isn’t provided, but we will always do our best to provide you with information about local housing options. If you’re relocating to the area, a housing stipend will be provided.

Are they paid or unpaid?

They're paid!

How long and when are the internships?

Most internships range from 8-12 weeks, depending on the position.

What kind of internships are available, and are they the same every year?

Our internships change from year-to-year, depending on each department's needs. We encourage you to check our website to see what’s available!

When can I apply?

Summer is the peak time for internships! Intern positions are posted in October for the upcoming year.

Should I bring a car?

Yes! We have a campus in the heart of downtown Grants Pass and another in Merlin, so a car is the best form of transportation. Depending on where you live and which location you’re based at, a bike/moped may be another great option.

Buck for Kids

Who are we giving to?

Each shop chooses a local organization to support to make a positive impact in the lives of kids and teens. Information about the organization in your area will be posted at your local shop.

Where does my dollar go?

The dollars raised from Buck for Kids day goes to nonprofits that mentor, support and better the lives of youth throughout the communities we serve. Check out your local stand for information on where the funds go in your area!

How much are you donating?

We’re donating $1 from every drink sold on September 10 to select organizations in the communities we serve. Typically, we’ll share results at your local shop a week after the event! Thank you for your support!

Are my kids’ drinks $1 today? -OR- Are they free today?

We love to hook our customers up, but Buck for Kids is an annual giveback for our communities. We want to make all the difference we can, so we aren’t offering discounts. We appreciate your support!

If I redeem a free drink on Buck For Kids day, is it still donating?

When redeeming a freebie, there’s no money involved and there’s no donation. If you want to donate, we suggest buying your drink on Buck For Kids day, and then using your free drink next time!

Is there a Buck For Kids sticker?

When you buy your drink through the app you can earn an app sticker!

What is Buck for Kids?

Each year, Dutch Bros locations donate $1 from every drink sold to a local youth organization in its community. This year, Buck for Kids is September 10th!

Dutch for a year

How will I know I win?

After each visit, refresh the app- if a yellow “Dutch for a Year” homepage image appears, you’ll know you’re a winner! A congratulatory email will also be sent to your inbox. 

 

One important thing to know- if you win, you’ll have until 11:59 p.m. each day to claim your daily reward. If you don’t claim it, it expires- so stop by every chance you can!

 

I can’t get to a shop - is there another way I can enter?

I don’t have the app - can I still enter to win Dutch for a Year?

Unfortunately, this sweepstakes is only available to Dutch Rewards members -- you can register for free via the Apple Store or Google Play.

How many winners will be selected?

We’re stoked that 100 customers will have the chance to win Dutch for a Year. All the winners will be selected at random and automatically notified in the app!

How do I win?

All you have to do to enter is use your Dutch Pass at any of our shops. You can enter once a day through Oct. 31 or until all the winners have been announced, whichever comes first- if you’re an instant winner, you’ll be notified on the app!

How long will this giveaway last?

Winners are picked at random and alerted directly on the app. You’ll have the opportunity to win through Oct. 31 or until 100 winners are chosen, whichever comes first! Use your Dutch Pass every day for the best chances!

Winner: If I don’t want to use my free drink reward, can I transfer to someone else’s account?

Unfortunately, you can’t transfer your free drink reward to someone else. We encourage you to come by with friends and family to hook them up!

When does this giveaway start?

Beginning Sept. 29, you can enter to win once a day by stopping by a shop and using your Dutch Pass. The opportunity to win lasts through Oct. 31 or until 100 winners have been announced, whichever comes first.

Winner: The broista didn’t remind me I had a free drink! Can I get credited for my drink?

So sorry to hear that! While we can’t provide you with a credit, feel free to swing by again to use your free drink and be sure to scan your Dutch Pass.

How do I become a rewards member to participate in Dutch for a Year?

You can download the Dutch Bros app from the App Store (iOS/Apple) or the Google Play Store (Android).

Winner: What if I can’t make it to the shop everyday, can I redeem multiple free drinks in one day?

You’ll get one drink per day to redeem by 11:59 p.m. If you don’t redeem it, that opportunity expires and you get another chance the next day. You aren’t able to store up free drinks or claim multiple free drinks in a day.

What is Dutch for a Year?

Dutch Reward members have the opportunity to win Dutch for a Year starting September 29th! 100 winners will receive the opportunity to get one free drink per day for 366 days (starting immediately from the time you win!) All you have to do to enter is use your Dutch Pass at any of our shops. You can enter once a day until all the winners have been announced or Oct. 31, whichever comes first!

Winner: Can I redeem multiple free drinks in one day?

We love your enthusiasm! But the way it’s set up, you get one drink per day to redeem by 11:59 p.m. If you don’t redeem it, that opportunity expires and you get another chance the next day. You aren’t able to store up free drinks or claim multiple free drinks in a day.

I unsubscribed from Dutch Bros emails, how do I check if I won?

A congratulatory email will be sent to your inbox. Don’t worry- if you’ve unsubscribed from emails, you’ll still get this one (we made sure!)

When do I get my prize?

Winners can start redeeming their daily drink reward right away. The day you win, the first drink is on us -- swing by again that day to redeem it, or wait until your next visit. Either way, you’ll actually be getting 366 drinks!

Can I enter to win when I redeem a free drink?

Of course! You’ll have the opportunity to win even if you’re redeeming a free drink reward! Due to a software issue, if you redeem a free drink with no other purchases in your transaction then your entry will not be processed until after the Promotion Period ends. We're sorry for any inconvenience.

Can I enter more than once?

You can enter once a day- all you need to do is use your Dutch Pass to pay or redeem a free reward.

When will the winners be announced?

If you’re a winner, you’ll be notified shortly after your visit. All you’ll need to do to see the notification is close out and re-open your app, or refresh it. 

Will I be notified if I don’t win?

If you don’t win after a visit to Dutch Bros, nothing will happen- it will just be a normal transaction.

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